Help Center
Welcome to the Virtual Artisan Market (VAM) Help Center! We’re here to ensure you have a seamless and enjoyable shopping experience with us. Below, you’ll find quick links to our policies and answers to frequently asked questions. Whether you need more information about our privacy practices, details on shipping, guidance on returns, or clarification on our terms of use, we’ve got you covered.
Terms of Use
For a comprehensive understanding of the guidelines governing your use of VAM, please review our Terms of Use. This document details your rights and responsibilities as a VAM user, ensuring a safe and respectful marketplace for everyone.
Shipping Policy
Wondering when your order will arrive? Our Shipping Policy provides detailed information on shipping times, costs, and processes for both domestic and international orders, including custom-made artwork and special orders.
Privacy Policy
Your privacy is of utmost importance to us. Learn how we protect your personal information, what data we collect, and how it’s used. Our Privacy Policy outlines our commitment to safeguarding your data and ensuring transparency.
Return Policy
If you’re looking to return an item, our Return Policy will guide you through the process. Find out which items are eligible for return, the timeframe for making a return, and how to initiate the process.
Frequently Asked Questions (FAQs)
Our FAQs section is designed to provide quick answers to common questions about shopping on VAM, managing your account, and more. If you don’t find what you’re looking for, don’t hesitate to reach out to us.
Need Further Assistance?
Our customer support team is here to help. If you have any questions or need assistance, please contact us:
- Email: info@myvam.org
- Address: School of Business Administration, Chan Shun Hall, 4185 E. Campus Circle Dr., Berrien Springs, MI 49104
We’re committed to providing you with the support you need to enjoy the best possible experience with VAM. Thank you for choosing to support our global community of artisans.
